Resort Data Processing: The Full-Service Property Management Specialist

The Wilderness Resort in Wisconsin Dells which houses the Wilderness Hotel and Golf Resort is one of the world’s most-dreamt destinations. It is packed with a variety of accommodations spread over 600 acres with 444 guest rooms, 40 vacation villas, and also 108 luxurious condominium units. The water parks are a combined size of over 12 football fields and attract guests of all ages. The complex administration and organization of such a huge resort is handled by an adaptive property management system (PMS) that automates and accelerates all its essential processes. From accepting and confirming bookings to guest communication, and generating bills with reports, the software can streamline everything in real time. Behind the scenes at Wilderness Resort, pulling the multiple strings and propping the plethora of services on a robust technology infrastructure is the ingenious automation framework designed by Resort Data Processing, a property management software company that provides the complete toolset for managing hotels and resorts of all sizes.

Over the years, various facets of the hotel industry have undergone a seismic shift to accommodate new technologies and changing consumer behavior, which in turn altered the way hoteliers conduct their business today. A user when choosing a hotel can now get to choose an entire vacation that starts with the air travel ticket, car rental to booking a variety of properties. There is also the option to select the restaurant for dining and spa for a complete day for an enjoyable stay. Cloud-based property management systems (PMS) are widely used by many properties to handle all the processes efficiently but according to Barry Biegler, the president and founder, “Even though we offer software services both in cloud-based and the traditional variant with our own equipment, the cloud may come as a less efficient and costly option in the hotel industry.”

Various vendors offer “cookie-cutter” PMS systems with the same unchanged product and a “take-it-or-leave-it” selling policy. Resort Data Processing is one of the few companies that let hotels add custom changes to meet their specific needs.