Launched in 2018, TrackMyShuttle enables hotel guests to track their rides right from their mobile phones and empowers the hotels to significantly reshape the guest experience, increase safety and reduce operating costs.
The firm offers a proprietary cloud-based portal to hoteliers to help track, manage, and maintain their shuttles. Clients get a robust yet straightforward dashboard through which they can track their fleet in real-time, manage schedules and routes, get operational reports and analytics, and receive safety and maintenance alerts.
And for the guest—rather than offering another app for them to download, TrackMyShuttle provides them with a simple link to click on to check the shuttle’s whereabouts. The guest receives a text message or an e-mail with a link that opens up to a map with real-time shuttle details such as shuttle location,time of arrival and pick-up information. The company is also dedicating efforts in opening-up other innovative channels for guests to retrieve such tracking information.”TrackMyShuttle is continuously integrating with industry and technology partners to make shuttle tracking extremely easy for the hotel guests,” says Amit Kolambekar, the Co-Founder and CTO of TrackMyShuttle.
Parikh highlights that with TrackMyShuttle’s real-time shuttle tracking interface, guests experience is enhanced even before they enter the hotel lobby and paves the way for better hotel ratings. TrackMyShuttle is not limited to airport properties and works for resorts, golf courses, and hotels with third-party transportation as well.
Since its inception, TrackMyShuttle has redefined transportation for both hotels, and guests alike and envisions improving its offerings based on customer requirements and expanding it to a broader audience. “For 2019, we will focus on accelerating sales, providing unparalleled customer service, and releasing new features to make transportation a positive experience,” concludes Parikh.