Top Travel and Hospitality Solution Companies - 2016
The companies in the travel and hospitality sector to-day need to proactively and effectively respond to the newer sets of challenges around customer and market expectations. They need to focus on under-standing and analyzing the customer needs and craft a value proposition that reflects efficiency. This can only be achieved through a clear understanding of data generated from multiple sources including digital channels. What companies require are services that can help them turn disjointed data into useful information and valuable insights, which will enhance the customer experience.
As a result, smartphone applications have become an industry standard in the travel and hospitality sector. Leaders and decision makers are using these ubiquitous smart applications and POS devices to give hotel guests a never-before experience. Further, there are multiple solutions that help companies with data use and integration, recruitment and retention, competitive dynamics, and risk management.
For the CIOs and IT decision makers, the key lies in implementing technology solutions that enable seamless communication and a 360 degree centralized view of the guest. There are a host of solution providers who provide integrated services and help companies win the travelers.
In the last few months, our decision panel evaluated the capabilities of scores of technology vendors in the travel and hospitality arena, and shortlisted the ones that are at the fore-front of optimally tackling the real explosion travel technologies’ volume, variety, and complexity.
We present you CIOReview’s 20 Most Promising Travel and Hospitality Solution Providers 2016.